WebPower Support

Reach out to our support team for customer support or sales inquiries.

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Frequently Asked Questions

What is WebPower?

WebPower is a WordPress hosting platform built for beginner WordPress users & small businesses around the world. We offer hosting services, domain name services and full WordPress website support to our customers. 

What is web hosting?

Web hosting is a service whereby we sell or lease space on our servers where you can store the files that make your website accessible on the internet. Every website requires hosting to be made accessible on the internet.

What if I am not happy with my hosting?

Our hosting services are a great place to setup your website and it is extremely unlikely you will not find a suitable plan that will work for you. However we offer a money back guarantee, so if you are not satisfied with your order, reach out to our support team and we will refund you in full – no questions asked.

What is your server uptime?

We are proud to confirm that we have a 99.9% guarantee ensuring your site is live on the web 24/7/365. You can check your online account anytime for the server status. 

What if I cannot work out how to use WebPower?

Along with premium hosting services, we are also an educational platform for setting up and launching your website using WebPower. We put out daily tutorials to help our clients get started and our support team are on hand to help you with any questions you may have.

Will you help me migrate from my current host?

Yes, we can migrate your websites from your current host free of charge when you transfer to WebPower. Please choose your hosting plan and reach out to support to organise access to your current hosting account. Free migrations must be requested within 14 days of opening your new hosting account with WebPower.

How much does it cost for a beginner to build & launch a website?

Building a website through WebPower and WordPress is by far one of the most affordable ways of launching a business or personal website. You should expect to pay for hosting plus a domain name for your website. 

What is the difference between hosting and domains?

Hosting is effectively digital space within a server which you rent to store the files of your website, emails and other data. The domain name is the web address that allows the general public to access these files in the form of a website.

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