WebPower Support

Submit a Ticket

Already got an account set up and need some technical support? Submit a ticket now.

Knowledgebase

Got a question you think we get a lot? Head over to our knowledge base for instant clarification.

WebPower Academy

Follow our end-to end course to learn how to build and launch a website from scratch.

Send an Email

Got a question about our service or need some help? Send us an email and we will respond ASAP.

Our Blog

Head over to our blog to find lots of useful resources and the latest WordPress news & updates.

YouTube Tutorials

We have hundreds of easy-to-follow tutorials to teach you how to build and launch a website from scratch.

Frequently Asked Questions

Got questions? We’ve got straightforward answers. Here are the things people ask us most.

General

What is WebPower?

WebPower is fast, managed WordPress hosting built for freelancers, small businesses, and anyone tired of confusing plans. One site. One plan. Everything included.

Who is WebPower for?

Anyone who wants to get online without battling dashboards or waiting on support. From side hustlers to growing brands – if you want simple hosting that works, you’re in the right place.

What do I get for £10/month?

For just £10/month, you get everything you need to run a WordPress site with no extras and no upsells. That includes fast managed hosting, a free domain, business email, daily backups, SSL, WordPress updates, and real human support. One plan. One price. Everything included.

Is WebPower beginner-friendly?

Absolutely. No tech skills? No problem. We’ve designed everything to be simple from the start. And if you get stuck, we’re here to help.

Pricing

How many websites can I host?

Each plan is for one WordPress website. Want to host more? Just add another site plan. Managed WordPress hosting has never been so simple.

Do you offer annual pricing?

Yes! Pay yearly and get 2 months free. £100/year instead of £10/month.

Are there any hidden fees?

None. What you see is what you get. No upsells, no confusing tiers, no sneaky add-ons.

Can I upgrade later?

Yes. If you need more sites, just add more £10/month site plans. We also offer agency pricing for 10+ sites.

Is there a money-back guarantee?

Yep. Try us risk-free for 30 days. If you’re not happy, we’ll refund you.

Support

How do I get help?

We offer live chat and ticket support. Just pop into your dashboard and we’ll be there.

What’s the support like?

Fast. Friendly. Helpful. Most tickets are answered in under 20 minutes.

Is support just for tech stuff?

Nope. Whether you need help setting up, installing plugins, making an edit or figuring out DNS, we’re here.

Do you help with site transfers?

Yes, we can help move your existing WordPress site over to WebPower.

WordPress

What’s managed WordPress hosting?

It means we handle the updates, backups, performance, and security, so you can just focus on your site.

Can I use my own themes and plugins?

Of course. It’s your site and you can customise it however you like.

Will my site be backed up?

Yep, every single day. And we can restore it for you if needed.

Is my site secure?

Yes. Every plan includes SSL and security monitoring, plus we keep your plugins and core up to date.